|
Accelerator Pedal Update
The latest news from Toyota is available here, with links to the TOYOTA RECALL WEBSITE. Please feel free to use the information provided or call the FREE phone number provided. Lindop Toyota Managing Director Steve Hopewell has written an open letter to our customers HERE or you can watch the VIDEO HERE We have also listed some interesting facts on manufacturer recalls over the past two years, Toyota having one of the lowest number of recalls for a volume manufacturer. You can read the FULL LIST HERE At a time when Toyota are under fire for poor safety, it is important to keep the current recalls in context. The Toyota Verso has just been announced as the ONLY car to receive 5 stars in the latest round of Euro NCAP safety testing, testimony to Toyotas commitment to produce cars with an excellent safety record.
There is a possibility that certain accelerator pedal mechanisms may, in rare instances, mechanically stick in a partially depressed position or return slowly to the idle position.
This is caused because the accelerator pedal mechanisms concerned may become worn. This progressive wear, combined with certain operating and environmental conditions, can cause friction in the mechanism to increase and intermittently result in the accelerator pedal being harder to depress, slow to return or, in the worst case, stick in a partially open position.
In case of occurrence, the driver may notice that the accelerator pedal is progressively harder to depress or is slower to return. A rough or chattered feeling may also be experienced when depressing/releasing the accelerator pedal.
The Toyota Customer Relations teams are currently working extended hours in order to answer as many calls regarding the recall as quickly as possible. Toyota are pulling together with the dealer network to get things sorted as quickly as possible, read MORE HERE
If you have experienced an accelerator issue with your Toyota, or have any further concerns please call our dedicated number: 0800 1388744 Opening Hours: Mon-Fri: 8am-8pm, Sat: 8am-4pm, Sun: 10am-4pm
Models affected by the recall:
AYGO (Feb 2005 - Aug 2009)
Only AYGO MMT is affected
**NEW INFORMATION**
iQ (Nov 2008 - Nov 2009)
Yaris (Nov 2005 - Sep 2009)
Auris (Oct 2006 - 5 Jan 2010)
Corolla (Oct 2006 - Dec 2009)
Verso (Feb 2009 - 5 Jan 2010)
Avensis (Nov 2008 - Dec 2009)
Models NOT affected:
AYGO Manual
**NEW INFORMATION**
RAV4
**NEW INFORMATION**
Urban Cruiser
Avensis Verso
Corolla Verso
Celica
MR2
Prius
Previa
Land Cruiser
Land Cruiser Amazon
Land Cruiser V8
Hilux
Hiace
Dyna
Any pre-2005 Toyota
Jim Lentz of Toyota America explains the accelerator pedal repair method
If you require further information or want to know if your car is affected then please visit the TOYOTA RECALL WEBSITE
Prius Recall Information Good News From VOSA
Following Toyota's meeting with VOSA yesterday (10/02/10) we are pleased to confirm that they are categorising Prius a ‘Customer Service Campaign’ and not a ‘Safety Recall’. The service campaign will involve around 8,500 cars in the UK. VOSA are the Government body who oversee service campaigns and safety recalls, this excellent news will hopefully dampen some of the media hype concerning Prius cars, which at no time have been left without working brakes
To date, there have been no accidents linked to this issue reported in Europe.
No other Toyota or Lexus models are affected by this latest recall action in Europe.
Toyota GB would like to apologise to its customers for any concern this issue has caused.
The Customer Service Campaign is being taken in response to reports of inconsistent brake feel during slow and steady braking on bumpy or slick road surfaces when the anti-lock braking system (ABS) is actuated.
This Customer Service Campaign will consist of a software upgrade in the anti-lock braking system. The procedure will be carried out free of charge and will take approximately 40 minutes using standard test equipment in use at all authorised Toyota service centres.
In keeping with VOSA’s code of practice, Toyota will write individually to every owner or keeper in the next few days having obtained their contact details from the DVLA.
In the meantime, the cars are safe to drive. At no time are drivers without brakes.
Prius braking systems, Fact or Myth?
Toyota GB guarantees to every customer its utmost attention to making this upgrade as quickly and efficiently as possible.
If customers have any questions or concerns regarding the above, please ring Toyota Customer Relations on 0800 1388 744 or visit our website at www.toyota.co.uk/recall for updates.
|
.gif){kind=small}
